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Terms of Service

Last updated: May 13, 2026

Welcome to Kartisiya. These Terms of Service govern your access to and use of Kartisiya's websites, mobile applications, and related services.

1. Acceptance of these terms

By creating an account, accessing, or using Kartisiya, you confirm that you have read, understood, and agree to these terms and to our Privacy Policy.

If you use Kartisiya on behalf of a business, organization, studio, clinic, school, or other provider, you represent that you have authority to bind that organization to these terms.

2. The service

Kartisiya helps individuals and service providers track prepaid sessions, punch cards, packages, balances, expiration dates, and related activity.

Kartisiya is a recordkeeping and workflow tool. Unless a specific paid feature states otherwise, Kartisiya does not provide scheduling, booking, payment processing, checkout, marketplace discovery, tax, accounting, or legal services.

A card, punch, balance, or activity record in Kartisiya is not independent proof of payment, attendance, service delivery, or access unless supported by the separate agreement, receipt, or records between the relevant customer and provider.

3. Accounts and eligibility

You are responsible for providing accurate account information, keeping your credentials confidential, and for all activity that occurs under your account.

You must notify us promptly if you believe your account has been accessed without authorization.

If you are under the age of legal majority in your jurisdiction, you may use Kartisiya only with consent and supervision from a parent or legal guardian.

4. Personal and business use

Personal cards are intended for an individual user's own tracking. The owner of a personal card is responsible for entering and maintaining accurate information.

Business-issued cards are controlled by the provider workspace that issued them. Customers may view issued cards, balances, and activity, but may not punch or reverse provider-issued cards.

Providers are responsible for honoring their own service agreements, configuring staff access appropriately, correcting customer records, and resolving disputes about service delivery, attendance, refunds, expiration, and balances.

5. Subscriptions, purchases, and billing

Kartisiya may offer free plans, paid plans, subscriptions, trials, or in-app purchases. The features, limits, and prices for each plan may change from time to time.

Purchases made through an app store are billed, renewed, cancelled, and refunded according to that app store's rules and your app store account settings.

Kartisiya does not store full payment card numbers. Payment information is handled by the relevant app store or payment processor.

6. Acceptable use

You may not misuse Kartisiya, interfere with the service, attempt to bypass permissions, access data that is not yours, scrape non-public data, upload malicious code, or use Kartisiya in a way that violates law or the rights of others.

You may not copy, sell, resell, lease, sublicense, reverse engineer, or commercially exploit Kartisiya except as expressly allowed by us in writing.

We may suspend, restrict, or terminate access if we believe it is necessary to protect Kartisiya, users, providers, customers, or data.

7. Customer and provider data

You retain responsibility for information you submit to Kartisiya. Providers should not add sensitive or unnecessary information to customer records.

Where a provider creates a customer record or provider-issued card, that provider is responsible for having a lawful basis to use the relevant customer information and for responding to customer questions about that provider's records.

We may process submitted information as needed to provide, secure, support, maintain, and improve Kartisiya.

8. Intellectual property

Kartisiya, including its software, design, text, graphics, trademarks, and other content, is owned by us or our licensors and is protected by applicable laws.

Subject to these terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use Kartisiya for its intended purpose.

9. Availability and changes

Kartisiya is provided on an as-is and as-available basis. We do not guarantee that the service will be uninterrupted, error-free, or available at all times.

We may update, modify, suspend, or discontinue any part of Kartisiya, including features, plans, limits, or content.

10. Disclaimers and limitation of liability

To the fullest extent permitted by law, Kartisiya disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Kartisiya will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages arising from or relating to the use of the service.

11. Privacy and security

Our handling of personal information is described in our Privacy Policy. We use administrative, technical, and organizational measures designed to protect information, but no online service can be guaranteed to be completely secure.

12. Changes to these terms

We may update these terms from time to time. The updated version will be posted on this page with a new effective date.

Continued use of Kartisiya after an update means you accept the updated terms.

13. Contact

For questions about these terms, contact us through the support channels made available on the website or inside the product.